Responsible Gaming at gpery
Gaming at gpery is meant to be entertaining — nothing more, nothing less. We provide Filipino players with the tools, information, and support they need to keep it that way. Know your limits, play within them, and reach out anytime you need help.
Playing Smart at gpery
At gpery, we genuinely care about the wellbeing of every Filipino player on our platform. We believe that responsible gaming isn't just a regulatory checkbox — it's a core part of who we are as an entertainment platform. From Manila to Davao, Cebu to Quezon City, every gpery member deserves a safe, fair, and enjoyable experience.
Gambling is a form of entertainment — like going to the cinema or watching a PBA game. It should be fun, within your budget, and never something that causes stress or financial hardship. gpery's responsible gaming framework is built around this principle: keep the fun in gaming, and remove the risk of harm.
We comply fully with PAGCOR's player protection requirements and go further with our own internal tools — deposit limits, session reminders, self-exclusion, and a 24/7 Filipino-speaking support team trained to help players who feel they may be losing control.
The house always has a mathematical edge. No betting strategy guarantees winnings. Never gamble with money you cannot afford to lose, and never chase your losses — that's the single most important rule of responsible gaming.
gpery's Responsible Gaming Tools
Every gpery account comes with a full suite of self-management tools. You are always in control — set your limits before you play, and adjust them anytime through your account settings.
Set a maximum deposit amount per day, per week, or per month. Once you reach your chosen limit, no further deposits are accepted until the period resets. Reducing a deposit limit takes effect immediately; increasing a limit requires a 24-hour cooling-off period.
Daily / Weekly / MonthlyDefine the maximum amount you are willing to lose within a set time period. When your net losses reach your chosen threshold, gpery will stop allowing further wagers until your limit period resets. A practical tool for players who want to cap their downside before they start.
Real-time TrackingSet a maximum session duration so gpery automatically logs you out after a defined period of continuous play. Session limits help prevent the "time blindness" that can happen during extended gaming — especially helpful for live casino and slot sessions.
Auto Log-OutTake a short break from gaming without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, 30 days, or 90 days. During this time your account is suspended from gameplay. The period cannot be cancelled once activated — it must run its full course.
24h to 90 DaysEnable periodic on-screen reminders that show you how long you have been playing in your current session and how much you have won or lost. Reality checks pop up at intervals you choose — every 15, 30, or 60 minutes — so you always know where you stand.
Every 15–60 minsOur most powerful protection tool. Self-exclusion permanently blocks you from accessing gpery for a minimum period of 6 months, up to a permanent lifetime ban. Once activated, it cannot be reversed during the chosen period. See the dedicated section below for full details.
6 Months to LifetimeWarning Signs of Problem Gambling
Problem gambling can develop gradually. It does not always look like losing control — sometimes it starts with small changes in behaviour that are easy to dismiss. Here are eight warning signs that responsible gaming experts and PAGCOR guidance identify as key indicators that a player may need support.
Problem gambling affects people from all walks of life — from Makati professionals to Cebu students to Davao families. Recognising the signs early is the first step, and gpery is here to help you take the next one.
Your gpery Account Limits at a Glance
The table below summarises all the self-management controls available to every gpery account holder. All limits can be configured in your Account Settings under the Responsible Gaming tab, or by contacting our 24/7 support team.
| Control Type | Available Options | Takes Effect | Can Be Reversed? | Status |
|---|---|---|---|---|
| Deposit Limit (Daily) | Any amount in ₱ chosen by the player | Immediately when reducing; 24 hours when increasing | Yes, after 24-hour buffer | Active |
| Deposit Limit (Weekly) | Any amount in ₱ chosen by the player | Immediately when reducing; 24 hours when increasing | Yes, after 24-hour buffer | Active |
| Deposit Limit (Monthly) | Any amount in ₱ chosen by the player | Immediately when reducing; 24 hours when increasing | Yes, after 24-hour buffer | Active |
| Loss Limit | Daily / Weekly / Monthly threshold in ₱ | Immediately | Yes, after 24-hour buffer | Active |
| Session Time Limit | 15 min / 30 min / 1 hr / 2 hr / custom | Next login session | Yes, anytime | Active |
| Reality Check Reminder | Every 15 / 30 / 60 minutes | Next login session | Yes, anytime | Active |
| Cooling-Off Period | 24 hours / 7 days / 30 days / 90 days | Immediately — cannot be cancelled | No — must complete full period | Active |
| Self-Exclusion | 6 months / 1 year / 2 years / Permanent | Immediately — cannot be reversed early | No — permanent option is lifetime | Active |
Self-exclusion is gpery's strongest responsible gaming tool. When you self-exclude, your account is immediately suspended, all access is blocked, and you will be removed from our marketing communications. gpery also cross-references self-excluded players against PAGCOR's national self-exclusion registry where applicable, adding an additional layer of protection. Here is how the process works:
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1Contact Our Support Team — Reach gpery via Live Chat, Viber, Messenger, or email at . Tell the agent you wish to self-exclude. They will not question your decision or try to retain you — this is a confidential, judgment-free process.
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2Choose Your Exclusion Period — Select 6 months, 1 year, 2 years, or a permanent lifetime exclusion. Our agent will confirm your choice and your identity before proceeding.
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3Immediate Account Suspension — Your gpery account is suspended within minutes of your request being confirmed. You will no longer be able to log in, deposit, place wagers, or receive promotional messages.
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4Pending Balance Withdrawal — Any remaining balance in your account will be processed for withdrawal to your registered GCash, PayMaya, or bank account within 3–5 business days.
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5After Your Exclusion Period — For non-permanent exclusions, reinstatement requires a 7-day waiting period and a responsible gaming review with our team. Re-registration is not permitted until this review is completed satisfactorily.
Self-exclusion is a serious commitment and cannot be reversed before its expiry date under any circumstances. If you attempt to create a new account during a self-exclusion period, gpery is obligated to close it and report the attempt. Please ensure you are ready before activating self-exclusion.
Help Beyond gpery
Sometimes players need support beyond what a gaming platform can offer. These organisations provide confidential, professional help to Filipinos dealing with gambling-related challenges.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the country. PAGCOR maintains a national responsible gaming framework and self-exclusion registry. Players seeking formal regulatory assistance can contact PAGCOR directly through their official government channels.
The Philippines' National Center for Mental Health (NCMH) operates a 24/7 crisis hotline providing free, confidential mental health support. Problem gambling often has a mental health dimension — anxiety, depression, and compulsive behaviour — and trained counsellors can help. Reach them at the NCMH crisis line, available to all Filipinos nationwide.
A fellowship of men and women who share their experience, strength, and hope with each other, with the goal of solving their common problem of compulsive gambling. GA Philippines holds regular meetings in Manila, Cebu, Davao, and other major cities. No fees, no judgment — just peer support from people who understand.
The Department of Health maintains accredited addiction treatment and rehabilitation centres across the Philippines. These centres provide professional assessment, counselling, and structured treatment programmes for Filipinos dealing with behavioural addictions, including compulsive gambling. Services are available in public hospitals nationwide.
Our own Filipino-speaking support team is trained in responsible gaming conversations. Whether you want to set a limit, take a break, or just talk through your concerns about your gaming habits, our agents are here around the clock — via Live Chat, Viber, Messenger, or email at . No judgment, ever.
Problem gambling affects more than just the player — it impacts families, relationships, and household finances across the Philippines. If you are concerned about a family member or friend's gambling behaviour, our support team can advise you on how to approach the conversation and what options are available through both gpery and external organisations.
Enjoy gpery — Responsibly
gpery is built for Filipino players who want great entertainment in a safe, trusted environment. Explore our full game library — and remember to use your responsible gaming tools whenever you need them.
21+ only | Play responsibly | PAGCOR regulated | T&Cs apply